Careers & Job Opportunities

 

What Can I Expect Of A Career At LHK Insurance?

  • Challenging and Rewarding Work – a career at LHK Insurance means you will be an important part of a dynamic team in the fastest growing brokers in the country.
  • Very competitive salary and performance based incentives.
  • A High emphasis is placed on professional accreditation and staff development. In support of this, we provide an excellent Study expenses and incentive bonus package.
  • A Great Environment – working in a friendly and competitive environment and learning from some of the most talented people in the Industry.
  • We value teamwork and Individual initiative.
  • Training and Development – we are committed to providing the highest standard of professional service to our clients. In order to deliver that commitment we invest in the training and development of our staff.
  • We recognise that the key to our success is the quality of our employees and encourage them to grow and develop with the company

We are always looking to attract and retain like-minded staff who share our culture and values and welcome any approaches in this regard. Email your enquiry and/or CV to careers@lhkinsurance.ie.

LHK is an equal opportunities employer.

Current Vacancies

PERSONAL LINES ACCOUNT EXECUTIVE

LHK Kelleher Insurance, Drogheda, Co. Louth

Permanent Part Time

Main Purpose of the Role

Working on the front line of our sales and service team, the role involves contact with potential and existing customers quoting and advising on cover and services. The successful candidate will be responsible for renewals, client retention and driving new business through up selling &/or cross selling.

Essential Criteria

  • Ability to evaluate direct client insurance requirements and provide suitable cover solutions
  • Good negotiation skills to close new business or at time of renewal
  • Energy and drive with an ability to manage high work load in a team environment
  • Excellent organisational skills and attention to detail
  • Excellent communication and interpersonal skills to include a confident telephone manner
  • Promote professionalism and integrity

Skills/Qualifications Required

  • APA qualification progressing towards CIP with a minimum of 12 months’ experience working in Personal Lines
  • Compliant with CPD requirements & complete 15 formal hours of CPD each calendar year. These hours must be relevant to the specific function
  • Business Literacy and numeracy; e mail writing, use of spreadsheets
  • Knowledge and understanding of the Relay software package or equivalent
  • Knowledge of personal lines products including processes

Remuneration

  • Salary will be Commensurate with experience
  • Company Bonus & Pension Scheme
  • Insurance examinations needed will be sponsored by the employer

Direct Applications to careers@lhkinsurance.ie

GROUP CLAIMS EXECUTIVE

LHK Kelleher Insurance, Drogheda, Co. Louth

Permanent Full Time

Overall Job Purpose:

To provide proactive management of claims in order to achieve high levels of satisfaction for the insured and broker through high quality claim management, resolution and excellent client service.

Accountabilities

  • Processing all classes of commercial claims in an efficient and timely manner to achieve prompt resolution and settlement by working closely with insurers and loss
  • Liaise with clients, insurers, loss adjusters and other relevant parties when acting as the agent of a client during
  • Maintain company records on claims and produce reports on claims activity for account directors and management as and when required.
  • Provide MI updates to the Board on a monthly
  • To liaise with colleagues to identify improvements in internal and external claims
  • To ensure the claims procedures adhere to the recent GDPR legislative requirements.
  • To maintain current knowledge with regard to industry compliance and claims
  • To maintain relationships with the existing LHK Insurance/LHK Kelleher Insurance client base by providing first line contact face-to-face or telephone advice and
  • To continue personal development by completion of ongoing insurance qualifications and/or training to improve personal knowledge of the industry and company
  • To carry out administrative duties as required on behalf of LHK Insurance/LHK Kelleher Insurance
  • To attempt to resolve complaints within 48 hours referring any unresolved complaints promptly to the Operations Executive.
  • Ensuring the customer is treated fairly and that the customer receives excellent service in accordance with industry and company
  • Maintaining quality and customer service standards keeping accurate records and ensuring client records on our software are up to
  • Other ad-hoc duties that the employer determines fall within the job-holders

 

Necessary Skills

  • Team player
  • Good level of numeracy and literacy
  • Good level of communication and interpersonal skills including, written, verbal and face to face
  • Highly organised, with good planning skills
  • Able to work to flexibly to achieve tight deadlines/targets
  • Negotiation and influencing skills
  • Able to build sustainable relationships
  • Able to be proactive and work on own initiative
  • Emotionally intelligent – resilient and calm under pressure
  • Commercial acumen
  • Good decision making skills/analytical
  • Able to react to change positively and productively

 

Knowledge and Experience

  • Good understanding general & legal principles of insurance
  • Good understanding of Irish and UK insurance market
  • Awareness of the regulatory environment and requirements
  • Understanding of broking and underwriting process
  • Specific product knowledge
  • Knowledge of claims processing
  • Claims experience/experience of working within an insurance and client-facing environment e.g. experience in handling/executive role
  • Experience in a high pressure, multi-task environment
  • Knowledge and understanding of the Relay software package
  • Experience working with Microsoft Office to include excel and powerpoint

Qualifications

  • An accredited insurance industry qualification – CIP
  • Compliant with CPD requirements & complete 15 formal hours of CPD each calendar year

Remuneration

  • Salary will be Commensurate with experience
  • Company Bonus & Pension Scheme
  • Insurance examinations needed will be sponsored by the employer

Direct Applications to careers@lhkinsurance.ie

Dublin: +353 (0) 1 205 5600
Drogheda: +353 (0) 41 983 7660